Accessibility and Inclusivity
If you're planning to visit us and you have any accessibility requirements, our team will be really glad to help you. We want every visitor to enjoy the magic of Lappa Valley!
We've given a lot of families additional support to make sure that everyone can have a wonderful time. We would love you to talk with us about your needs, so we can make your family visit as enjoyable as possible.
Wheelchairs on the trains
We have two wheelchairs available to borrow. If you are bringing your own wheelchair, please note that the maximum size we can fit onto our carriage’s is 130 cm high x 120 cm long (front to back) x 70 cm wide.
The train that takes you to and from the park has specially adapted (ramped) compartments suitable for wheelchairs and staff will assist with access. Please note that the two miniature trains are too small to accommodate wheelchairs.
Getting around
Around half of the attraction, once you arrive by train, is accessible by wheelchairs with hard paved paths connecting the train platform with the Engine Shed Cafe, play areas and toilet block.
Toilet and changing facilities
Accessible facilities are provided at the Ticket Office and main toilet block. The Engine Shed is where you will find our most accessible facilities, Changing Places toilet and changing facility.
Sensory issues and ASD
The team at Lappa Valley have always worked very closely with families who have children with autistic spectrum disorders and sensory issues. We are happy to accommodate many special requests from families in order to make your day out as comfortable as we can. Please contact us by email to discuss what we can do to support you.
Our Policy
Please view our Lappa Valley Access and Inclusivity Guide for full details of accessibility.
We also have the Lappa Valley Access and Inclusivity Guide available in large print.
If you are planning a visit and would like to chat about how we can support you and your family, please call us on 01872 510317 or email the ticket office at info@lappavalley.co.uk for more information.